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FEATURED ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? 05 November 2012
With social networking and online blogging, there?s so much more we can do to build relationships with customers than just picking up a telephone to simply pitch products and ideas. It?s not so much the ?sale? but rather the ?social sale? that is getting reps ahead of the game. This whitepaper sets out the key steps in using social technologies and new techniques to build stronger relationships with customers and, essentially, drive productivity and sales.
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MOST POPULAR
Choosing a development approach for mobile applications entails many parametres. Find the best approach to suit your enterprise needs. Read more.
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Social, mobile and open technologies have no doubt opened doors for new ways of doing business. This whitepaper explores how you can take advantage of these technologies to make more sales and save more time. Looking at Saleforce.com?s Sales Cloud application, in-depth case studies are used to set out the key steps to getting you on your path to sales success.
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Managing IT services has rarely been as challenging as it is today. Service and support staff face continuously escalating demands and complexity, which increase costs, drag down productivity, and hamper the effectiveness of the IT department in supporting business goals. The solution is to tame the complexity by adopting a standards-based strategy that automates, simplifies, and evolves IT service management. Read more.
?Gympie Regional Council in Queensland employs approximately 450 staff to provide infrastructure, programs and facilities for the community. With the implementation of Webroot?s email and web security services, the Council now has reliable protection against spam and viruses for staff and the general public who access the internet in the Council?s offices and public libraries. Read more.
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Reactive decision-making, while successful in the past, has proven ineffective in recent times.? Organisations can no longer wait to make critical choices after an opportunity arises or a problem is uncovered. They must take a more proactive approach to running their businesses by anticipating important changes, events, and trends, and taking action before they occur. Read on.
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Every two years for the last decade, IBM has had the privilege of sitting down with CEOs and public sector leaders in every part of the world to gauge their perspective on emerging trends and issues. This year, they identified the overflow of data and information as one of the most important issues influencing their strategic business decisions. This study is based on face-to-face conversations with more than 1,700 chief executive officers in 64 countries.
?SECURITY
Advances in mobility and client computing technology combined with the ubiquity of the Internet and social media are creating a culture and desire for constant connectivity and anywhere access to information. As these trends extend from the home into the work place, IT managers should consider seriously the opportunities for increased productivity and communication with customers and constituents, as well as understand the increased security risks posed by online, anytime access to private networks and data. Read more.
?Webroot commissioned Forrester Consulting to conduct a survey study of 161 North American and European IT security decision-makers. The purpose of the study is to understand the current state of endpoint security strategies across enterprises and SMBs, as well as identify key trends and market directions for endpoint security. This study took a detailed look at how organisations deploy endpoint security products, their common practices, pain points, and challenges.
?This story is becoming frustratingly old. Cyber threats are continuously advancing in their adaptability speed, sophistication, and degree of stealthiness. At the same time, the exposed footprint is expanding. More business operations are moving online and end-user devices?corporate-issued and user-owned?are expanding in number and variety. A reasonable question asked by executives responsible for making decisions on their organisations? security budgets is whether their money and resources are being spent wisely. Are their businesses buying and using the best mix of security technologies to meet their needs and obligations? Read on.
?DATA
For many years you have enjoyed the performance, high availability and virtualisation capabilities for your Sun rock-solid SPARC/Solaris Servers. Learn how Oracle?s current SPARC/Solaris Servers can provide increased performance, increased compute density, robust security higher availability and high system utilisation.
?This white paper will highlight WebFOCUS Hyperstage, an effective and economical way for users of Information Builders? WebFOCUS BI platform to achieve outstanding reporting and analytic performance ? even in the face of expanding data volumes. Hyperstage is a query-optimized data store, embedded directly into the WebFOCUS environment. Read on.
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While the US Patriot Act may make many headlines for the legal authority it bestows on US agencies to access data held in foreign countries, Australian companies need to be aware of similar legislation in both the US and Australia, according to security industry experts. Forrester senior analyst, Michael Barnes, said Australian companies were right to be wary of placing their data in the cloud as it could be accessed by US authorities using the Patriot Act. Read more.
?SOCIAL MEDIA
Tech Trends Report, which surveyed more than 4,000 IT professionals in 93 countries, shows the importance of social collaboration. Read more
?There have been numerous high profile stories in the press where social media has been instrumental in not only causing public chaos and destruction, Unless an employer is fully aware of and alive to the potential uses and misuses of social media, it will not be able to detect it or prevent it. Read more
?Social networking has revolutionised the way in which companies communicate with potential customers and suppliers. However, the use of social-networking tools by a company and its employees gives rise to a number of risks of which businesses should be aware. Read more.
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MOBILITY
Forrester: Virtualisation and the Mobile Workspace. How will you meet evolving security requirements? Discover IT approaches to BYOD and other workspace challenges in a Forrester study that examines policy management, desktop virtualization and mobility solutions. Read study.
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The information technology industry is undergoing one of the most significant periods of transformation in the last 20 years. This period of change is directed by a series of trends such as the explosive growth of powerful smartphones, the consumerisation of technology purchasing, and the move toward cloud-based software application delivery. Read more.
?It has become increasingly a common place for enterprises to see their IT strategies shaped less by internal mandates and more by the rapid influx of consumer technologies and services, including mobile applications, smartphones, tablets, public cloud services and the social networking capabilities demanded by both employees and customers. In this white paper featuring Gartner research, learn how rationalising and optimising current IT infrastructure and application performance enables organisations to effectively capitalise on new technologies and raise the level of IT management to focus on business service
?Consumerisation is the name for the trend where employees use their own devices and consumer applications to conduct company business. These devices include smartphones, pads, and tablets with their own external data plans. Consumerisation is having an enormous impact on how enterprise IT departments protect endpoints and secure corporate data.
?The fact of the matter is that security professionals don?t have a choice. They must determine how to manage mobile risks. The first step is to build a comprehensive understanding of those risks. Mobile computing poses the same types of risks as PCs and other computing models, albeit with a mobile twist.
?In most organisations, mobile devices are used primarily for email, calendar, and contacts, which have typically been delivered on company-supplied BlackBerry devices. Increasingly, organisations are delivering these applications on consumer smartphones and tablets, mainly Apple? iOS devices, Android? devices, and Microsoft? Windows? Phone devices. And they are also moving beyond email to
an expanding array of mobile enterprise apps. Read more.
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BIG DATA
Perhaps you?ve heard that the next new thing in IT is ?big data? and concluded that the hype-cycle machine is turning out another attention-getter. I?m not big on predicting paradigm shifts, so I won?t in this case. But I will say that if you?re an IT professional, you ignore big data at your peril. I believe this one is all it?s cracked up to be and more. Read more.
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To derive real business value from big data, you need the right tools to capture and organise a wide variety of data types from different sources, and to be able to easily analyse it within the context of all your enterprise data.
?With the huge focus on big data over the past year, it can be seen that data itself is becoming a new type of corporate asset that represents a key basis for competition. But big data is only part of the story. What we?re finding is that small data is actually playing as important, if not a more important role, than big data. With most organisations struggling to handle the volumes of data they already have, the priority isn?t overlaying more data, but using existing data to deliver better business outcomes. Read more.
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?STORAGE
As we have seen over the past few years, storage requirements are exploding throughout the enterprise. Nowhere is this more evident than in the enterprise data centre. Moreover, within the data centre, requirements for Tier-3 storage in support of long-term archiving and also for data backup and recovery is placing a tremendous strain on enterprise resources, both human and financial. Read more.
??Articles include: Creating cohesive storage management; IT execs explain their moves to solid-state storage; and Mainframes still driving innovation in the enterprise. Download the storage strategy guide now.
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CLOUD COMPUTING & VIRTUALISATION
Businesses of all sizes are increasingly focused on creating flexible work environments and offering telework options for employees. By administering policies and providing the technical capability for employees to work remotely, these companies can improve job satisfaction and worker attraction and retention. At the same time, the organisation can realise additional business benefits such as lowering costs, increasing productivity, improving sustainability and maintaining business continuity. This paper explores the implementation of teleworking based on a foundation of desktop and server virtualisation.
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The world of business online is rapidly evolving, customers are comfortable now more than ever performing a host of transactions online but are reliant on the business organisation to provide a seamless and secure environment across multiple devices and environments.As a result companies have to provide secure applications, web-browser based, mobile applications or web service interfaces. More importantly the supporting organisation needs to protect an increasing amount of sensitive data while still allowing users the ease to conduct their business. This papers discusses and provides examples, top tips and best practices on how to use traditional web single sign on and web access management to deliver a seamless, secure experience for online users.
?This paper examines the findings within the context of IT security and looks at whether similar companies could benefit from cloud-based security and how receptive they might be to using the technology.
?The documents provides design guidance, configuration examples and ALU recommended best practices for WAN optimisation when interconnecting geographically dispersed data centres and when using Citrix Netscaler to implement layer 2 connectivity across Layer 3 network infrastructure. Read more.
?If you don?t get security right in virtual environments, you may have trouble moving safely to the cloud. VMware and Trend Micro bring you a newsletter featuring a Gartner Research Note designed to help you ensure a safe transition. Gartner analyst Neil MacDonald shares expert advice that will help you develop strategies that help you stay secure throughout your journey to the cloud.
?This paper describes options for a mobile services-focused computing architecture that empowers productivity through workshifting, consumerisation and collaboration.
?Companies that do not rise to the challenge of ensuring performance over complex networks find it increasingly difficult to compete in a virtualised, cloud based world. Organisations improve performance using several different technologies, which increases the complexity of performance management initiatives. The emerging nature of application deployment and consumption in today's business adds to this complexity. Now it is common for applications to be delivered via cloud based systems, both internal and public, and increasingly these applications are consumed on mobile devices such as smartphones and tablets. Read more.
?NETWORK
A recent Cisco survey shows that 89% of IT departments worldwide enable BYOD?proving it?s a global trend for which IT must prepare. What are the security challenges? The benefits? Learn why the world is drawn to a more flexible network. Read report.
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A practical guide to deliver an end-to-end desktop virtualisation solution. Desktop virtualisation can increase the productivity of information technology (IT) teams by transforming how they configure and deploy endpoint devices, manage desktops, and support end user applications. This guide provides a detailed explanation on how to deliver a new, improved, end-to-end desktop virtualisation solution that will make it easier and more cost-effective for businesses to deploy high-definition virtual desktops and applications to all users across an entire enterprise.
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Networking isn?t about applications or technology ? it?s about users. The business pressure to consolidate IT, support empowered users, and provide customised experiences to customers is stressing today?s architectures and reshaping networks. !e old approach of building networks around applications is too static. Read more.
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BUSINESS INTELLIGENCE
CIOs have never been as business-focused as they are today, often ranking IT investments that contribute to the top-line above other investments. However, despite tightening budgets, CIOs are also investing in future performance. Read more.
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Analytics and business intelligence has moved back to the top of the technology priority list for CIOs, followed by mobile technologies and cloud computing, according to cio.com.au.* But while the intention to harness the beast that is BI and turn it into business gold is clearly high on the priority list, the question remains as to how it can be achieved cost effectively. Here we explore how emerging technologies and approaches can help in building a credible and convincing case to prove that BI is an affordable and compelling way to differentiate in tough competitive markets. Read more.
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Source: http://wirelessworldnet.blogspot.com/2012/11/gympie-council-case-study-data-centre.html
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